Terms
The fine print, kept short
Last updated October 13, 2026.
Using Avarobe
- Avarobe creates an avatar from your photos and measurements, reads your color palette and styles outfits on it. You need to be 18 or older to use it.
- Only upload photos of yourself, or of someone who gave you permission. Never upload photos of minors.
- Looks, avatars, drape tests and reports are AI-generated illustrations and style suggestions. Colors on screens vary, and results are not professional advice.
Your photos and content
- Your photos stay yours. You let us process them only to provide Avarobe, as described in the privacy notice, and you can delete them at any time.
Reports and looks
- The Color Advisor, the Style Advisor and the Hair & Grooming Advisor are one-time payments, not subscriptions. They are yours to keep for as long as you have your account. The Hair & Grooming Advisor includes every haircut recommended for you in your hair read, shown on you (Style Advisors bought before October 2026 include them too). After buying the Color or Style Advisor, you can add the other at the bundle price for the days shown in the app.
- An Event Stylist pass styles one event: three looks for it, with their pieces and store matches. On Avarobe Pro, an event uses three of your monthly looks instead of a pass. Passes have no cash value and can’t be transferred.
- Look packs add looks to your account. Looks never expire. Each look, remix, outfit try-on or hairstyle try-on uses one look. Looks have no cash value and can’t be transferred.
Avarobe Pro
- Avarobe Pro is a subscription, billed monthly or yearly at the price shown at checkout. It renews automatically at the end of each period until you cancel.
- Pro includes all three advisors (Color, Style and Hair & Grooming) while your plan is active; with the annual plan they stay yours if you later cancel. It adds new looks every month (the number shown in the app and at checkout, currently 30): each styled look, outfit or Edit try-on, or hairstyle you describe uses one, and an event with the Event Stylist uses three. Unused looks stay in your account, up to the number in the Pro list (currently 60): from there a new month adds only what fits, and looks are never taken away; look packs always add in full. A subscription that started before October 12, 2026 gets its next payment’s looks in full (on the annual plan, every month’s looks until it renews), and the limit applies after that. It also includes “Will it suit me?” checks (up to 10 a day), similar pieces found in stores for every look, the full look analysis, the seasonal Edits and up to 20 avatar changes a month. Fair use: up to 15 new AI pictures a day across looks, try-ons, hairstyles, avatar changes and checks. Annual plan: your first 10 looks arrive when you subscribe and the rest of that month’s 30 seven days later; every later month’s looks arrive at once. The current numbers are always in the Pro list in the app and at checkout.
- Trial: if you’ve never had Pro, you can try it once for a few days at the price shown at checkout (for example, 7 days for $1), with the number of looks shown there. When the trial ends, it becomes Pro monthly and you are charged the monthly price on the date shown at checkout, then every month until you cancel. Cancel before the trial ends, from your account settings, and you won’t be charged again. We email you when your trial starts and two days before it ends.
- Cancel anytime from your account settings. You keep Pro until the end of the period you already paid for, and it won’t renew. Switching from monthly to annual starts a new year right away and charges the annual price minus the unused part of your month.
- Reports bought shortly before choosing Pro annual count toward its first payment, as shown at checkout.
- Prices are shown in your local currency where we offer it (US dollars, Brazilian reais, Mexican pesos or Colombian pesos, depending on where you are) and may include applicable taxes. Payments are processed by Stripe.
Refunds
- Refund requests: within 7 days of buying an advisor, the Event Stylist, a magazine, a look pack, the Outfit Formula Book or your first Pro payment, you can request a refund from your account page (Purchases → Request a refund); if you bought the book without an account, use the link in its email. Tell us what happened: choose a reason and explain it in a few sentences (a screenshot helps if something didn’t work). We confirm every request by email and answer within 2 business days.
- Brazil: if you’re a consumer in Brazil, you have the right to withdraw from a purchase within 7 days (art. 49 of the Consumer Defense Code). A withdrawal requested within that period is always refunded in full, whatever reason you give; we ask for a reason only to improve. You can also exercise it by writing to hello@avarobe.com.
- In every other case, refunds are at our discretion: we look at what happened and how much of the purchase was used, and we approve requests where the product didn’t work as described or didn’t deliver what you paid for. If we approve a refund, the full amount goes back to your card (5–10 business days) and what the purchase gave is removed: its report and advisors, the looks it added that are left, the book’s download link; refunding Pro ends it right away. If we can’t approve it, we tell you why by email.
- Renewals aren’t refunded, except where the law requires it, but you can cancel anytime so the next one never happens.
- If something on our side doesn’t work, a failed render gives its look back automatically; tell us about anything else and we’ll make it right.
Stores and links
- Store matches link to other websites. Prices, stock and purchases there are between you and the store. Avarobe may earn a commission from some store links, at no extra cost to you.
The rest
- Avarobe is provided as is. To the extent the law allows, our liability is limited to what you paid us in the last 12 months.
- We may update these terms; if a change matters, we’ll tell you in the app or by email. Questions: hello@avarobe.com.